Two-factor authentication adds an extra layer of security. Even if someone gets your password, they can't access your account without the second factor.
What Is 2FA?
2FA requires two things to log in:
Something you know: Your password
Something you have: Your phone, running an authenticator app
This makes your account much more secure.
Setting Up 2FA
ClapDiet uses an authenticator app. There is no SMS option — text messages can be
intercepted or redirected, so they are not offered as a second factor here.
Download an authenticator app if you don't have one:
- Google Authenticator
- Authy
- Microsoft Authenticator
Go to Settings > Privacy & Security
Find Two-Factor Authentication and click Set up
Scan the QR code with your app — or, if you can't scan, copy the key shown
underneath and enter it manually
Type the 6-digit code your app is showing and click Confirm
Save the backup codes you are given, then click I've saved them
Using 2FA to Log In
Enter your email and password as usual
You'll be asked for a verification code
Open your authenticator app
Enter the 6-digit code
Backup Codes
Enabling 2FA gives you a set of 16-character backup codes. Each works once, and
they are your way back in if you lose the phone with your authenticator on it.
Important: they are shown once and never again — save them before you leave
that screen. You might:
Print them and store in a secure place
Save them in a password manager
Store them in an encrypted file
Lost Access to 2FA?
If You Have Backup Codes
On the login page, enter your email and password
When asked for the verification code, type one of your backup codes into the
same box — the login form accepts either
Once logged in, turn 2FA off and set it up again on your new device, which
also issues a fresh set of backup codes
If You Don't Have Backup Codes
Contact support
We'll verify your identity
We'll help you regain access
This process takes 24-48 hours for security reasons
Disabling 2FA
Go to Settings > Privacy & Security
Find Two-Factor Authentication and click Turn off
Enter your password to confirm
We recommend keeping 2FA enabled for maximum security.
Related Articles:
Account Security Tips
Biometric Authentication