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Find answers, guides, and tips for getting the most out of ClapDiet
Getting Started
Learn the basics of ClapDiet and get up and running quickly
7 articlesAccount and Security
Manage your account, passwords and security settings
9 articlesSubscription and Billing
Plans, pricing, payments and subscription management
8 articlesLab Results
Upload, interpret and track your lab work
8 articlesFood Database and Search
Search foods, understand nutrition and save favourites
7 articlesMeal Planning and Recommendations
AI-powered meal plans, recipes and shopping lists
7 articlesDiet Modes
Specialised tracking for keto, DASH, fasting and more
9 articlesTracking and Logging
Log meals, water and symptoms, and track your progress
7 articlesHealth Conditions
Managing conditions, medications and safety alerts
5 articlesPrivacy and Data
How we protect your data and your privacy rights
5 articlesMobile App
iOS and Android app setup, features and tips
7 articlesTroubleshooting
Fix common issues and get help when things go wrong
8 articlesPopular Articles
The guides our readers find most useful
Creating an Account
Learn how to sign up for ClapDiet and start your health journey
Setting Up Your Profile
Customize your ClapDiet profile with your personal information and preferences
ClapDiet App Overview
A complete overview of what ClapDiet offers and how it can help you
Password Reset
How to reset your password if you've forgotten it
Two-Factor Authentication (2FA)
Add an extra layer of security to your account with 2FA
Free Trial Policy
Everything you need to know about the ClapDiet free trial
Quick answers
Quick answers
The FAQ covers the most common questions and is available in your language.
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Billing and payment information
How payments are processed for ClapDiet subscriptions
Statement Descriptor
Charges for your ClapDiet subscription appear on your credit card or bank statement as:
This is the billing name shown on all payment statements
Payment Gateway
All payments are securely processed through Stripe, a payment processor used by millions of businesses worldwide.
ClapDiet never stores your full card details. All sensitive payment data is handled directly by Stripe’s PCI-compliant infrastructure.
Affiliated Company
Billing for ClapDiet is managed by Clappe.com, our affiliated billing management company.
All subscription charges, invoices and refund requests are processed under the Clappe.com entity on behalf of ClapDiet.