Clearing Cache & Data

Clearing is a smaller lever than it looks, and it is worth knowing what it can

and cannot reach before you use it.

What ClapDiet keeps on your device

Very little.

On the web, your browser caches the page itself — the code and styles, not

your data.

In the app, three screens keep a copy of what they last showed for 24

hours, so they have something to display without a connection. Your settings

for that handset are stored too: theme, accessibility, whether this phone

receives notifications.

Your logs, labs, plan and history are on your account, not on the device.

Clearing cannot reach them, and cannot lose them.

When clearing helps

A stale page on the web. Old code being served after an update — this is

the one case where clearing genuinely fixes something.

A screen showing yesterday's figures in the app, and refreshing has not

fixed it.

When it will not help

Slowness. There is almost nothing stored locally, so there is nothing

slowing you down to remove.

See App performance.

Missing data. It is on your account. Clearing the device changes nothing

about what is there.

See Troubleshooting sync.

On the web

Try a private or incognito window first. It uses no cache, so if ClapDiet

behaves there, you have confirmed the cache is the cause without clearing

anything.

If you do want to clear it, a hard refresh (Ctrl/Cmd + Shift + R) is usually

enough and costs you nothing. To go further:

Chrome and Edge

Menu > Settings > Privacy > Clear browsing data > Cached images and files.

Firefox

Open Menu > Settings, choose the Privacy & Security panel, then use Cookies

and Site Data > Clear Data with "Cached Web Content" ticked.

Safari

Settings > Privacy > Manage Website Data, then find clapdiet.com and remove it.

Clearing cookies as well signs you out. That is fine — sign back in — but it

is not needed for a stale page.

On Android

Settings (the phone's) > Apps > ClapDiet > Storage

Clear cache removes temporary files and keeps you signed in

Clear data also signs you out and resets that phone's settings

Neither touches your account. After Clear data you sign in and everything is

there, but you will need to set theme, accessibility and notification

preferences for that phone again.

On iOS

iOS has no clear-cache button for individual apps.

Offload App (Settings > General > iPhone Storage > ClapDiet) removes the app

and keeps its data, and is designed to be undone by reinstalling. Note that the

app is not on the App Store, so if you are running a test build you would need

your install link again to put it back — worth checking you still have it before

you offload.

What you lose

Clear cacheClear data / reinstall Your logs, labs, plan, historySafeSafe Signed inStays signed inSigned out This device's settingsKeptReset The 24-hour screen copiesClearedCleared

If clearing did not fix it

That is useful information rather than a dead end — it rules out a whole class

of cause. Report it, and mention that you

already tried clearing.

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Related Articles:

App Performance

Common Issues