Data Retention

Here's how long we keep different types of data and why.

Active Accounts

While your account is active, we retain:

Data TypeRetention Period Profile informationAs long as account exists Lab resultsIndefinitely (or until you delete) Food logsIndefinitely Health conditionsAs long as account exists Tracking dataIndefinitely SettingsAs long as account exists Why indefinitely? Your health history is valuable over time—trends, patterns, and long-term progress.

After Account Deletion

When you delete your account:

Data TypeDeletion Timeline Personal dataWithin 72 hours Logs and trackingWithin 72 hours Lab resultsWithin 72 hours BackupsWithin 30 days

What We May Keep Longer

Anonymized analytics (no personal info):

Aggregate usage patterns

Feature usage statistics

Not linked to you

Financial records (required by law):

Transaction records: 7 years

Tax-related data: As required by law

Legal holds:

If legally required, we may retain specific data

Inactive Accounts

If you haven't logged in for:

InactivityAction 1 yearReminder email sent 2 yearsSecond reminder 3 yearsAccount may be deleted (advance notice given) We'll always notify you before any inactivity deletion.

To prevent deletion:

Respond to reminder emails

Backup Retention

Our backups:

Created daily

Retained for 30 days

After account deletion, purged from backups within 30 days

Exporting Before Deletion

We recommend exporting your data before:

Deleting your account

Before retention periods end

For your personal records

Learn how to export →

Requesting Early Deletion

You can delete your data anytime:

In-app deletion removes immediately

Account deletion removes everything

No waiting period required

Legal Basis for Retention

We retain data based on:

Consent: You agreed when signing up

Legitimate interest: Providing you the service

Legal requirements: Tax and financial records

Questions about your data? Contact privacy@clapdiet.com Related Articles:

Account Deletion

Exporting Your Data