Canceling Your Subscription

We're sorry to see you go! Here's how to cancel your Pro or Family subscription.

How to Cancel

On the Web

Go to Settings > Subscription

Click Cancel Subscription

Tell us why you're leaving (optional)

Click Yes, Cancel

In the Mobile App

Go to Settings > Subscription

Tap Cancel subscription

Confirm

Either way, the page then shows the date your access ends.

What Happens After Canceling

You Keep:

The premium features until your current period ends

All your data, food logs and lab results

Your account, profile, history and health mode

After Your Period Ends:

You move to the Free plan

AI insights, lab PDF upload and the other premium features become unavailable

Food logging, barcode scanning, nutrient tracking and all 6 health modes carry on

Important Timing

Cancel any time before your renewal date

You keep the premium features until the period ends

No further charges after you cancel

No partial refunds for mid-period cancellations, except as described in the refund policy

Canceling During a Free Trial

Cancel before the trial's 14 days are up and you won't be charged. You keep the trial features until it expires.

Changed Your Mind?

Until the period ends, the subscription page shows a Reactivate subscription button. Click it and your plan continues as before, with no new checkout.

Where You Subscribed

Subscriptions are the same whether you started them on the web or in the mobile app; both go through Stripe, so cancelling in either place cancels the one subscription. ClapDiet doesn't sell subscriptions through the App Store or Google Play, so there is nothing to cancel there.

Reasons to Stay

Before you cancel, consider:

Switching to yearly: it costs 50% less than monthly. Go to Settings > Subscription > Change Plan to switch

Contacting support: if something isn't working, we may be able to fix it

Subscribing Again Later

After the period has ended, you can subscribe again at any time:

Go to Settings > Subscription

Click Change Plan

Choose a plan; all your data will still be there

---

Need help? Contact support – we're happy to assist. Related Articles:

Refund Policy

Downgrading Your Plan