Refund Policy | ClapDiet Help Center

We want you to be happy with ClapDiet. Here's our refund policy.

Our Refund Philosophy

We believe in fair treatment. If you're not satisfied, we'll work with you to make it right.

If you chose yearly billing and aren't satisfied, ask within 30 days of the payment for a full refund.

If this is your first paid month and it isn't for you, ask within 7 days of the payment for a full refund.

If you forgot to cancel after a trial or were charged by mistake, contact us within 48 hours of the charge for a full refund.

If you couldn't use the premium features because of a problem on our side, contact support with details and we'll refund or credit the affected time.

Use "Billing & Refunds" as the subject

Include:

- Your account email

- The date of the charge, which is listed under Settings > Subscription

- Why you're asking

We'll respond within 24 hours

Monthly payments after the first, once 48 hours have passed

Yearly payments more than 30 days old

Time already used on a plan when you decide to cancel mid-period: you keep access until the period ends instead

Refunds go back to the card that was charged. Stripe issues them straight away; your bank usually shows the money within 5-10 business days.

The subscription is cancelled

You aren't charged again

You can subscribe again at any time

Questions? Contact our billing team Related Articles: